Terms of service

Based on the Velmora page currently open in your browser, here is the breakdown of the Terms of Service:

General & Website Usage

  • Velmora reserves the right to update, modify, or discontinue any product, service, pricing, or website feature without prior notice.

  • Users must provide accurate details and are prohibited from using the site for unlawful or fraudulent activities, interfering with site security, or misusing content.

Products, Pricing & Orders

  • Product Details: Slight color or appearance variations may occur due to photography or screen settings. Product availability and pricing are subject to change without notice.

  • Order Processing: Order confirmation will be sent upon purchase. Velmora reserves the right to cancel or refuse orders due to errors (pricing/info), product unavailability, delivery restrictions, or suspected fraud.

  • Payments: Orders must be paid via the checkout options provided; Velmora is not liable for failures caused by third-party payment gateways.

Shipping & Fulfillment

  • Estimated delivery timelines may vary due to courier delays, weather, operational issues, or incorrect addresses. Customers are responsible for providing accurate shipping information.

Returns, Refunds & Product Usage

  • Returns & Refunds: No returns or refunds are offered due to the intimate nature of the products and hygiene considerations.

  • Size Replacements: Requests for size replacements are accepted strictly within 48 hours of delivery, provided items are unused, unworn, unwashed, and in original packaging with intact tags.

  • Usage & Care: Customers must use products as intended and follow care instructions. Damage from improper handling, washing, or storage is not covered.

Legal & Liability

  • Intellectual Property: All content (images, logos, text, graphics) is owned by or licensed to Velmora and cannot be reproduced or commercially used without written consent.

  • Limitation of Liability: Velmora is not liable for indirect, incidental, or consequential losses stemming from the use of the site or products, to the extent allowed by applicable law.